What is VoIP?
VoIP (Voice over Internet Protocol) is a way to use your broadband Internet connection to make free and very cheap telephone calls.
How do I use it?
When you use VoIP you pick up a telephone, hear a dial-tone, and dial any number just as you would with a standard telephone line. You do not need to enter any special codes to do this. Simply use it like a standard telephone line.
How does it work?
You can use our VoIP in one of two ways. The most popular way is to use a small box (called an ATA) that plugs into your broadband router. You then attach a normal telephone handset to the ATA and you can start making and receiving calls.
If you make a call to a phone number that is on your VoIP account then the call is completely free of charge. This is known as an ‘on-net’ call. Anytime you make a call to someone with on your VoIP accounts Calling Places automatically recognises this and does not charge you for the call. Calls between users are made completely free of charge.
Can I take my VoIP service with me?
Yes. You can take your ATA or your IP Phone with you and connect them to a broadband router anywhere in the world. Your device still benefits from free calls and you make low cost calls and receive calls as if you were in the UK (as your VoIP telephone number is UK based).
What extra features are available?
You have access to an online control panel where you can manage call features (such as voicemail, call screening, call forwarding…etc.) on your account, see your call history in real-time and more.
Please contact Calling Places Technical Support if:
Calling Places technical Support: 0208 810 6609
You can manage all your VoIP settings and view your call history on the VoIP Control Panel.
Questions or problems regarding this web site should be directed to [email@example.com].