The CallingPlaces home account product is for callers who wish to use low cost international calls directly from their home phone or mobile.

The caller dials a Freephone number, hears the CallingPlaces voice prompt in own native language and then enters their international number. The call is connected and the caller is charged at low international call rates.

The service is available in any country where CallingPlaces can offer a Freephone or local cities interconnect DDI number. These currently include all Europe, all American countries (north and south), Australasia, China, Pacific ocean countries, most of Asia and some countries in Africa. For latest list of countries where we can offer services, please contact CallingPlaces customer services.

 

CallingPlaces provides one of the industry's leading callback management software, which includes a number of highly innovative features.

CallingPlaces callback management system offers:

  • Ability to manage calls in real time via the web
  • Ability to create, activate, credit and manage individual callback accounts
  • Ability to manage credit on individual accounts
  • Unique billing system offers various billing options including charge management, session management and duration analysis
  • Industry leading LCR (least cost routing) across up to fifteen carriers provides per individual destination
  • Quality Control Tools such as ASR (average success rate), and ACD (average call duration)
  • Custom call prompts for each target market using the service
  • Online facility to enable end users to re-credit their individual accounts, and hence keep using their card beyond its normal credit limit. Re-crediting can be done via Paypal or Credit card processing in multi-currency (US$, Euro, GB£)
  • CallingPlaces can provide local GSM gateways for recognizing CLI locally and triggering CLI callback

Detailed statistical information

Control over your business is important. Our comprehensive calling card management software also includes full detailed statistical information on your cards. Statistics for daily, monthly or for a given time period are available for browsing and analysis online. Statistical categories available on our management system include:
  • Most called destination by duration - where are your top destinations? Find out which destinations you need to market more aggressively
  • Most called destination by number of calls - Find out where your clients are calling the most
  • Time distribution of calls (over 24-hour period) - Find out at when during a day, your cards are used the most

VOUCHERS:

An existing CLI Call Back Calling Card (CLI CB CC) account can be given a PIN/Voucher to re-credit their account. You can generate these PIN’s under the same group in batches and activate them for the required value of say $10.

Your client would request the callback as usual and on receiving the callback he would be asked for the destination, he could then enter 8888 followed by the PIN/Voucher number (example: 88881XXXXXXXX0). It would then announce the updated balance and ask for the destination number. If an invalid PIN is entered it will say 'That PIN number is invalid, please enter your destination'.  The re-charge would have to be done before the account balance reaches zero.

 

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 +44(0)208 810 6609

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 Questions or problems regarding this web site should be directed to [support@callingplaces.com].
Copyright © 1999 [CallingPlaces Ltd, 12 Ashbourne Road, London W5 3ED registered 1999 in England & Wales no: 3749412]. All rights reserved.
Last modified: 16/06/2010.