How does it work?
The Calling Places Managed Callshop solution is ideal for both callshops and Internet cafés where the calls are generated in phone booths or using soft clients on PCs.
- The customer places the call by dialling the destination number from the phone booth or PC (terminal).
- The billing software can differentiate which calls originate from which booth/terminal and calculates the call charge accordingly. The software is monitored and operated from a PC.
- Upon completion, the customer is presented with the bill for the call.
- VOIP gateway supporting the RADIUS protocol (Cisco, Quintum). This provides the signalling protocol conversion between the PSTN and the IP network.
- Billing software
- SIP proxy server – call control functionality providing user registration, call routing and NAT traversal
- End user hardware or software such as analogue telephone adapters, IP phones or softphones
Key Features - Managed Callshop Solution
- Callshop chain model support. Unlimited number of callshops/Internet cafés can be supported by a single installation.
- Flexible call rates that are predefined by the owner in the billing software. Owners can define their own peak/off-peak periods and any set-up charges.
- Instantaneous generation of CDR and invoice per call
- Customisable reporting tool allowing providers to track call information such as ACD, ASR, peak traffic period, destination, revenue and profit
- Compatibility with most existing VoIP carriers using SIP or H.323
- Fully compliant with the VISA security standard
Why use Calling Places Managed Callshop Solutions
If you are:
- A provider already offering a prepaid/postpaid calling card solution on legacy equipment and looking to move over to a next generation network and realise the cost savings of using a packet-switched network
- An OLO (Other Licensed Operator) looking to increase your product portfolio by providing hosted/outsourced services
- Internet cafe' / callshop wanting to increase their services and therefore customer base
- Universities with large numbers of foreign students
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