Calling Places’ VoIP-based Call-Shop solutions are attractive to customers for their low entry cost (no need for significant additional investment) and great flexibility. Internet café/Call-Shop owners can offer users prepaid and/or postpaid calling, as well as issue their own calling cards.

Who is it for?

• Call-Shops currently working with old circuit switch technologies who are aiming to reduce their costs and upgrade their systems

• Internet cafés looking to increase their range of services and bring in more customers

• International universities where students frequently call home/abroad

How does it work?

The main revenue stream for Internet café/Call-Shop owners comes from calls generated in phone booths or via clients installed on PCs. Here is a step-by-step scenario:

• An Internet café/Call-Shop customer enters a phone booth and places a call by dialing the destination number directly.

• Alternatively, the call can be placed using a softphone client installed on a PC.

• The Billing Platform identifies the phone booth, keeps track of call details, and calculates the corresponding call charges. The software is monitored by the operator via a PC.

• Upon call completion, the operator presents the caller with a bill for the call(s) he/she has made, according to the rates for each country called.

Key Features

Calling Places VoIP-based Internet café/Call-Shop solution includes (but is not limited to) the following main features:

• An unlimited number of Call-Shops may be operated using a single installation (Call-Shop chain model)

• Call rates are flexible, and are predefined in the billing software by the Internet cafe/Call-Shop owner

• Instant generation of CDRs per phone booth

• Instant invoice generation per phone booth/call

• Analysis tools and report generation by period, traffic/charges, VOIP carrier, destination country/city, revenues, and profitability