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Acceptable Use Policy for the Network

Version 1.2

Last Revision: 7 Feb 2003

Introduction

The CALLINGPLACES Network is a resource from which we provide a variety of services to our customers. Our objectives for operating and managing the CALLINGPLACES Network are to provide high quality, reliable service to our customers; respect the privacy of our customers; protect the security and integrity of our network and related systems; encourage responsible use of our network and other service provider's networks; and comply with applicable laws. Because use of the CALLINGPLACES Network is shared by many customers and other users, achievement of our objectives requires appropriate use by each customer and user.

 

Policy Statement

Use of the CALLINGPLACES Network contrary to the operational and management objectives for the CALLINGPLACES Network is unacceptable and prohibited.

 

Scope

This Policy applies to the CALLINGPLACES Network worldwide. This Policy applies to all customers of CALLINGPLACES services, and to all other users of the CALLINGPLACES Network.

 

Prohibited Uses

Examples of prohibited uses of the CALLINGPLACES Network are described below. The examples are guidelines and are not intended to be exhaustive.

Illegal/Criminal Activity

The CALLINGPLACES Network may not be used in connection with criminal or civil violations of laws, regulations, or other government requirements of any jurisdiction. Such violations include theft or infringement of copyrights, patents, trademarks, trade secrets, or other intellectual property; export control violations; fraud; forgery; pyramid or other prohibited business schemes; and theft, misappropriation, or unauthorized transmission or storage of funds, credit card information, personal information, or online services.

Security Violations

The CALLINGPLACES Network may not be used to violate the security of a network, service, or other system. Examples of security violations include hacking, cracking into, monitoring, or using systems without authorization; scanning ports; conducting denial of service attacks; distributing viruses or other harmful software; smurf attacks; and unauthorized alteration or destruction of web sites or other information. 

Threats

The CALLINGPLACES Network may not be used to transmit or store material of a threatening nature, including threats of death or physical harm, harassment, libel, and defamation.

Offensive Materials

The CALLINGPLACES Network may not be used to transmit or store material of an offensive nature, including obscene, pornographic, indecent, abusive, and hateful materials, or to transmit to recipients material which is inappropriate for them, including the transmission of obscene or offensive materials to children.

Spam

The CALLINGPLACES Network may not be used to spam. Spam includes any of the following activities:

• Sending any unsolicited email that could be expected, in our judgment, to provoke complaints.

• Sending email that does not accurately identify the sender, the sender's return address, and the email address of origin.

• Sending unsolicited email without identifying in the email a clear and easy means to be excluded from receiving additional email from the originator of the email.

• Collecting the responses from unsolicited email.

• Sending email with charity requests, petitions for signatures, or any chain mail related materials.

• Transmitting email by or on behalf of a user of the CALLINGPLACES Network which uses a CALLINGPLACES mailbox for responses, or which promotes content hosted or transmitted using CALLINGPLACES facilities, or which states or implies in any way that CALLINGPLACES was involved in the transmission of such email or content.

• Posting a single message, or messages similar in content, to more than five online forums or newsgroups.

• Posting messages to an online forum or newsgroup that violate the rules of the forum or newsgroup.

System Security

The CALLINGPLACES Network may not be used, directly or indirectly, with systems that are not configured and maintained in a manner that prevents their use by others in violation of this Policy. Examples include improperly securing a server so that it may be used by others to conduct a denial of service attack, improperly securing a mail server so that it may be used by others to distribute spam, and improperly securing an FTP server so that it may be used by others to illegally distribute licensed software.

Other

The CALLINGPLACES Network may not be used in a manner that damages Calling Places reputation or goodwill; violates another Service Provider’s acceptable use policy and/or terms of service; disrupts the CALLINGPLACES Network or any CALLINGPLACES service; or interferes with another's use of the CALLINGPLACES Network or a CALLINGPLACES service.

Resale

The resale of CALLINGPLACES services is not permitted, unless expressly permitted in a written agreement signed by CALLINGPLACES.

Attempts

The CALLINGPLACES Network may not be used to attempt an activity prohibited by this Policy whether or not successful.

 

Indirect Use

A violation of this Policy by a person having only indirect access to the CALLINGPLACES Network through a customer or other user will be considered a violation by the customer or other user, whether or not with the knowledge or consent of the customer or other user. As an example, resellers are responsible for the actions of customers to whom they directly and indirectly provide services using the CALLINGPLACES Network. We will address and attempt to resolve complaints about the actions of customers of a reseller with the reseller.

 

Responses to Violations

To achieve the objectives of this Policy, we will determine, in our discretion, whether a use of the CALLINGPLACES Network violates this Policy. While it is not our intent to monitor, control, or censor communications on the CALLINGPLACES Network, when we become aware of a violation of this Policy, we may take such action as we deem appropriate to address the violation, as described below.

Violations of this Policy may result in a demand for immediate removal of offending material, Immediate temporary or permanent filtering, blocked access, suspension or termination of service, or other response appropriate to the violation, as we determine in our discretion.

When feasible, it is our preference to give notice so that violations may be addressed voluntarily; however, we reserve the right to act without notice when necessary, as we determine in our discretion. To the extent doing so does not interfere with our ability to

achieve the objectives of this Policy (as we determine in our discretion), we will attempt to limit any filtering, suspension, termination, or other response to the addresses, locations, users, or Services with respect to which the violation occurs. We will not have any liability

for the actions we take in response to violations of this Policy. The responses described in this Policy are not exclusive and we may take any other technical or legal action we deem appropriate.

We may cooperate with system administrators at other Service Providers or other network or computing services providers to enforce this Policy or a policy of another provider. We may involve, and will cooperate with, law enforcement if criminal activity is suspected. Violators may also be subject to civil or criminal liability under applicable law.

 

Incident Reporting

Complaints regarding violations of this Policy should be directed to erikg@callingplaces.com. Where possible, include details that would assist us in investigating and resolving the complaint (e.g., expanded headers and a copy of the offending transmission).

 

CALLINGPLACES Acceptable User Policy

Calling Places AUP-Ver. 1.2

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Company No. 03749412 [registered 1999 in England & Wales]. All rights reserved.
Last modified: 14/06/2011.